FAQs

What is the confirmation threshold for a blockchain?

The confirmation threshold refers to the number of additional blocks that are added to the blockchain after a specific transaction has been included in a block.
Once a transaction is first included in a block and that block is successfully mined or validated, it receives its first confirmation. Each subsequent block added on top of that one increases the confirmation count by one. The threshold represents the predetermined number of confirmations required for a transaction to be considered fully validated and final.
This number varies across blockchain networks and transaction types and is a security measure that ensures transactions are securely and permanently recorded, reducing the risk of double-spending or chain reorganizations.

Account and User Management

How do I reset a user’s password?

If a user needs to reset their password (e.g. they’ve forgotten it or need to regain access), follow the steps below to send a reset invitation.

1. Navigate to the Users Section

   • Go to Settings > Users in the app.

2. Locate the User

   • Find the user who needs to reset their password.
   • Click the envelope icon next to their name to send a password reset email.

3. User Receives Reset Email

   • The user will receive an email with a secure link to reset their password.
   • The email subject is typically: "Update Your Account".

4. User Clicks Link and Resets Password

• Clicking the link will open a password reset screen.
• The user can enter and confirm a new password.
• We recommend updating their password manager (e.g. 1Password or Bitwarden) at this stage.

5. Redirect to Login

• After successfully resetting the password, the user will be prompted to return to the login screen and sign in with their new credentials.